JQK Club is committed to protecting the privacy and security of every member's personal data. This Privacy Policy clearly outlines how we collect, use, store, and safeguard your information.
Privacy questions? Get in touch:
Key Summary: JQK Club does not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. All information we collect is used solely to deliver the best possible service to you as a JQK Club member, and to comply with applicable legal requirements in Malaysia.
This Privacy Policy is issued by JQK Club ("the Company", "we", or "the platform") and applies to all members who register for or use the services offered through jqkclub.best and its related applications. This document outlines our practices regarding the collection, use, disclosure, and protection of members' personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable laws.
JQK Club takes data protection responsibilities extremely seriously. Since the platform launched, we have continuously invested in security infrastructure, staff training, and internal processes to ensure that members' personal data is always handled with full responsibility, transparency, and integrity.
By using the JQK Club platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of it, please contact us before continuing to use the platform or choose not to register.
This Privacy Policy should be read together with Terms & Conditions JQK Club for a full overview of your rights and responsibilities as a platform member.
JQK Club only collects data that is necessary to provide quality services to our members. We do not collect excessive or irrelevant data. The following are the categories of data we may collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, IC/passport number, date of birth, gender | Mandatory |
| Contact Information | Malaysian phone number, email address, residential address | Mandatory |
| Financial Information | Bank account numbers, e-wallet details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) | For transactions |
| Verification Documents | Copy of identification card, proof of residence, verification selfie | KYC Process |
| Account Information | Username, password (stored encrypted), platform preferences | Mandatory |
When you use the JQK Club platform, our systems automatically collect certain technical information required to ensure the platform operates correctly and securely:
In certain circumstances, JQK Club may receive data about you from trusted third-party sources, including identity verification services, payment providers (such as FPX processors, Touch 'n Go eWallet, or DuitNow), and fraud prevention agencies. This data is used solely to verify your identity and protect the security of your account.
JQK Club only uses your personal data for legitimate purposes that have been disclosed to you. We will not use your data for any other purpose without first obtaining your consent.
With your consent, JQK Club may send:
You may opt out of marketing communications at any time via your account settings or by contacting us at privacy@jqkclub.best.
JQK Club does not sell, rent, or trade your personal data to any third party. However, there are limited situations where we need to share data in order to deliver our services.
| Recipients | Purpose | Protection Guarantee |
|---|---|---|
| Payment providers (Touch 'n Go, GrabPay, DuitNow, FPX) |
Processing deposits & withdrawals | Data confidentiality agreement; only transaction data as required |
| Casino software providers | Live game & slots operations | Player ID only, no names; data collected anonymously |
| KYC verification services | Member identity & age verification | Contractually bound; data deleted after verification |
| Regulatory authorities | Malaysian legal compliance | Only when required by law; fully documented |
Some of JQK Club's service providers may operate outside Malaysia. In such cases, we ensure that data transfers are carried out with adequate safeguards, including standard data processing agreements and appropriate technical security measures, to ensure your data remains protected to a standard equivalent to that provided in Malaysia.
JQK Club implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
All communications between your browser or app and JQK Club's servers are encrypted using 256-bit SSL — the international banking standard.
Data is stored in physically secured data centres with strict access controls, intrusion detection systems, and automated backups.
An additional layer of protection via SMS OTP or authenticator app for logins and withdrawals.
Our security team monitors JQK Club's platform around the clock for unusual activity — 365 days a year.
While JQK Club takes all reasonable precautions, no system is entirely free from risk. In the event of a data security breach affecting members, JQK Club will:
Detecting and assessing the scope of any breach within the first 24 hours.
Taking immediate action to contain and prevent further damage.
Notifying affected members within 72 hours via email and in-platform notices on JQK Club.
Reporting incidents to the relevant authorities and implementing the necessary remediation measures.
JQK Club uses cookies and similar tracking technologies to enhance the user experience, understand how the platform is used, and ensure the security of your session.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, transaction security, and language preferences | Session only |
| Functional Cookies | Saving user preferences such as language, theme, and game settings | 30 days |
| Analytics Cookies | Understanding how members use the platform for improvement purposes | 90 days |
| Security Cookies | Detecting suspicious login attempts and fraudulent activity | 7 days |
You can manage your cookie settings through your web browser. Please note, however, that disabling essential cookies may affect the functionality of the JQK Club platform. Cookie control details are available under the Privacy Settings section of your account.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices, you have the following rights regarding your personal data at JQK Club:
You have the right to request a copy of all personal data we hold about you. Requests can be submitted by email to privacy@jqkclub.best and will be processed within 14 business days.
If any of your personal data is inaccurate or outdated, you have the right to request a correction. Updates can be made directly through your JQK Club account profile settings or by contacting our support team.
You may request the deletion of your personal data under certain circumstances — for example, when the data is no longer needed for its original purpose, or when you withdraw your consent. Please note that we may be required to retain certain data to fulfil legal obligations.
You have the right to object to the use of your personal data for direct marketing purposes at any time. Submit your request to privacy@jqkclub.best and we will honour your preference promptly.
You have the right to receive a copy of your personal data in a machine-readable format (such as CSV or JSON) for transfer to another service if required.
In certain circumstances, you may request JQK Club to restrict how your data is processed while your request or complaint is being resolved.
How to Submit a Data Rights Request: To submit any request relating to your personal data rights, please contact the JQK Club Data Protection Officer via email at privacy@jqkclub.best with the subject line "Personal Data Rights Request". We will process your request within 14 business days.
JQK Club retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required under applicable Malaysian law.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Active account data | For the duration of the active account | Ongoing platform operations |
| Financial transaction records | 7 years after transaction | PDPA requirements & Malaysian tax laws |
| KYC Documents | 5 years after account closure | Malaysia AML Requirements |
| Support communication logs | 2 years | References and dispute resolution |
| Platform analytics data | 90 days (anonymised thereafter) | Product improvement |
| Marketing data (with consent) | Until consent is withdrawn | Promotional communications |
When data is no longer needed, JQK Club will securely delete it using methods that comply with industry security standards.
JQK Club strictly prohibits the use of our platform by individuals under the age of 18. This platform is for adult entertainment only, and we take child protection very seriously.
We do not knowingly collect personal data from children. Should we discover that a child's data has been collected without our knowledge — for example, through age misrepresentation during registration — we will promptly delete that data and close the account in question.
If you believe a child has registered or is using the JQK Club platform, please report it to us immediately at privacy@jqkclub.best. We will investigate and take immediate action.
JQK Club reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform operations. Members will be notified of any significant changes at least 14 days before they take effect, via:
The latest version of the Privacy Policy will always be available on this page with a clearly indicated update date. Continued use of JQK Club after the effective date of any changes constitutes acceptance of the updated policy.
For any questions, concerns, or requests regarding the Privacy Policy and your personal data at JQK Club, please contact our Data Protection Officer:
Privacy@jqkclub.best
Response within 14 business days
Available 24/7 on the JQK Club platform
Response within <3 minutes
JQK Club Sdn. Bhd.
Kuala Lumpur, Malaysia
Unresolved complaints may be referred to the Department of Personal Data Protection Malaysia
Six core principles that guide how we handle the personal data of every Malaysian member
JQK Club is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing personal data protection in the country.
256-bit SSL secures all data transmitted between you and the JQK Club platform — the same standard used by Maybank and CIMB for online banking.
Your personal data is never sold, rented, or traded to any third party for marketing or commercial purposes.
You have the full right to access, correct, transfer, and request the deletion of your personal data from JQK Club's systems at any time.
The JQK Club security team monitors the platform at all times to detect and address any data security threats before they affect members.
The JQK Club Privacy Policy is written in clear, plain language — with no legal jargon deliberately designed to confuse Malaysian members.